Customer Service Representative-Parts

Starting Pay

Salary

Shift

1st Shift

Type

Full-Time

Description

Create a positive customer experience with exceptional communication skills and follow-up via telephone, email, etc.
Identify customer needs, and help them select the correct parts for their eqpt
Provide advice and guidance on parts compatibility and function
Issue quotes as necessary, follow-up on quotes, etc.
Become proficient with business systems and tools such as ERP, drawing viewers, databases, UPS world ship, printers, scanners, etc.
Process customer purchase orders, and be diligent with promise dates
Coordinate and communicate cross-functionally as needed with Purchasing, Planning, Manufacturing, Engineering and Shipping.
Work closely with field service technicians and dealer reps to ensure that they have the needed parts for scheduled customer visits.
Make proactive parts sale contact with customers and dealers.
Other duties as assigned by MGMT.

Benefits

Medical insurance
Paid time off
Dental insurance
401(k)
Vision insurance
Life Insurance

Harris American Co an Equal Opportunity Employer.

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Notification and Agreement

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I CERTIFY THAT ALL ANSWERS GIVEN BY ME ARE TRUE, ACCURATE AND COMPLETE, I UNDERSTAND THAT THE FALSIFICATION, MISREPRESENTATION OR OMISSION OF FACT ON THIS APPLICATION (OR ANY OTHER ACCOMPANYING OR REQUIRED DOCUMENTS) WILL BE CAUSE FOR DENIAL OF EMPLOYMENT OR IMMEDIATE TERMINATION OF EMPLOYMENT, REGARDLESS OF WHEN OR H0W DISCOVERED.

Questions regarding this statement should be directed to any employment interviewer before signing. The application will be given every consideration, but its receipt does not imply that the applicant will be employed.

It is the policy of the company to afford equal opportunity to all employees and applicants for employment without regard to age, race, religion, color, sex, national origin, marital status, expunged juvenile records, or pregnancy, and to afford equal opportunities to disabled veterans, veterans of the Vietnam era, and individuals with a disability, any and other characteristic protected by Federal, State or Local law.

I authorize the investigation of all statements and information contained in this application. I release from all liability anyone supplying such information and I also release the employer from all liability that might result from making an investigation.

If hired, I agree to abide by all of the company rules and regulation, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me, I further understand that no representation, whether oral or written by any representative or agent of the Company, at any time, can constitute a contract of employment. I understand that the Company and all Plan Administrators shall have the maximum discretion permitted by law to administer, interpret, modify, discontinue, enhance or otherwise change all policies, procedures, benefits or other terms or conditions of employment. No representative or agent of the company, has the authority to enter into any agreement for employment for any specified period of time or to make any change in any policy, procedure, benefit or other term or condition of employment other than in a document signed by the President or Executive Vice President, or to make any agreement contrary to the foregoing.

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Horizontal Balers

Closed Door

Textile Balers

Two-Ram Balers

Ferrous Balers

Shears

Specialty Balers

Other Products

Customer Service Representative-Parts

Bellevue, OH

Salary

1st Shift

Full-Time

Description

Benefits

Apply Online

Contact Information

General Employment Information

Employer History - Most Recent

Employer History - Past Employment

Education

Military or Other Special Training/Skills

Notification and Agreement